Getting Started
New to Co-Parent? Start here
Account
Login, password, settings
Subscription
Premium features and billing
Contact Us
Get help from our team
Getting Started
Using the App
Account & Security
Subscription & Billing
Troubleshooting
App won't sign in
Make sure you have an internet connection. Try closing and reopening the app. If the problem persists, uninstall and reinstall the app.
Notifications not working
Check that notifications are enabled in iPhone Settings > Notifications > Co-Parent. Make sure Do Not Disturb is off.
Calendar events not syncing
Pull down to refresh on the Calendar screen. If events still don't appear, sign out and sign back in from More > Sign Out.
Premium features not unlocking
Go to More > Restore Purchases to restore your subscription. Make sure you're signed into the same Apple ID used for the purchase.
Contact Support
✉ Email Support
For questions, feedback, or technical issues. We typically respond within 24-48 hours.
support@coparent.app💬 Feature Requests
Have an idea that would make Co-Parent better? We'd love to hear it!
feedback@coparent.app